Question 1

How do I sign up?

Accepted Answer

Click 'Get started' and complete a short medical intake. A clinician reviews your information and reaches out within 1–3 business days.

Question 2

Do you accept insurance?

Accepted Answer

We are cash-pay, but can provide a superbill for possible reimbursement from your insurer.

Question 3

Do I have to be on a video call?

Accepted Answer

Most visits are async messaging. A live video visit may be required for certain treatments based on your state and program.

Question 4

Is compounded semaglutide safe?

Accepted Answer

Compounded GLP-1s are prepared by licensed U.S. compounding pharmacies. They are not FDA-approved like brand-name versions; risks and benefits will be reviewed with your clinician.

Question 5

Will I gain the weight back if I stop?

Accepted Answer

Some weight regain is common after stopping. Our maintenance plan is designed to support long-term results.

Question 6

Can I get a new ADHD diagnosis here?

Accepted Answer

No. We only continue ADHD prescriptions for established patients with documented prior treatment.

Question 7

Where is panic disorder treatment available?

Accepted Answer

New panic-disorder anxiety medication prescriptions are only available to Florida residents.

Question 8

Is ketamine therapy right for me?

Accepted Answer

Ketamine is best suited to adults with treatment-resistant depression or anxiety. A psychiatric clinician will screen you for fit and safety.

Question 9

Are there hidden fees?

Accepted Answer

No. Each program is one flat monthly price that includes medication, clinician care, and free shipping.

Question 10

How do I cancel?

Accepted Answer

You can pause or cancel any time from your account — no questions asked.

Everything you wanted to ask.

Getting started

Weight loss & GLP-1s

Mental health

Billing & cancellation

Ready to feel like yourself again?